FAQ

Yes we offer Worldwide Shipping.

Guest checkout is available, so it is not necessary for you to set up an account. It is highly recommended that you create an account to make checkout, order tracking and order status easier in the future.

  1. Click on My Account located in the upper right hand corner of this page.
  2. Enter your account email and password and click the Login In button.
  3. Now that you are signed into your account, click on Account Details.
  4. Now edit your account information as needed and then click save.

Your order is ready for online status-tracking shortly after it has been processed! If you have created an account when placing the order, go online and log into My Account, then click on Order.

You will receive an email with your order confirmation(s) after your order has been placed. Please review this email immediately.

If no emails appear, check your spam tray.

Regular shipping takes anywhere from 12 – 20 days. Delivery time also varies based on destination.

Upon successful checkout, our system automatically generate an order confirmation, please check your junk/spam folder.

If you’re still missing it, please contact us and we will be glad to send another one.

thedragonjewels.com, uses industry standard security protection for every customer purchase. Every transaction, account activities are encrypted end-to-end while in transit. All our transactions are processed through PayPal with all the security that this company offers to its users around the world.